WAVE SKIPPERS

TERMS & CONDITIONS

Effective Date: 21 October 2026
Website: https://yourcaptain.pro
Email: waveskippershire@gmail.com

IMPORTANT INFORMATION

WAVE SKIPPERS operates as a booking and personnel-arrangement intermediary, connecting vessel owners, charter companies and private customers with independent freelance skippers and crew members.

WAVE SKIPPERS does not own, maintain, insure, navigate or operate Customers’ vessels.

The Customer and/or vessel Owner are responsible for ensuring that the vessel is seaworthy, properly maintained, legally registered, adequately insured and suitable for the intended operation.

WAVE SKIPPERS reserves the right to refuse, suspend or cancel an assignment where reasonable concerns exist regarding vessel condition, insurance, documentation, legality or operational safety.

We make reasonable efforts to verify the qualifications, experience and appropriate professional liability cover of the freelance personnel we arrange.

Marine services are performed by the identified independent Service Provider under the relevant service agreement. Responsibility for vessel operation, damage and other incidents shall be determined by the applicable agreement, insurance arrangements and law.

Nothing in these Terms excludes WAVE SKIPPERS’ own liability where it cannot lawfully be excluded.

By making a booking, the Customer confirms that they have read, understood and accepted these Terms & Conditions.

These Terms apply to bookings made through our website, email, telephone, WhatsApp or any other approved booking channel.

1. Definitions

1.1 WAVE SKIPPERS means the business trading as WAVE SKIPPERS.

1.2 Customer means the individual, company, charter operator, vessel owner or authorised representative entering into a booking arrangement.

1.3 Owner means the registered vessel owner or another party legally authorised to make the vessel available.

1.4 Skipper means the independent professional appointed to command, navigate or operate a vessel.

1.5 Crew means additional personnel engaged to assist with vessel operations.

1.6 Service Provider means the independent skipper, crew member or business engaged to perform the marine services.

1.7 Vessel means any sailing yacht, motor yacht, motorboat or other watercraft involved in a booking.

1.8 Services means skipper hire, crew hire, yacht delivery, boat delivery, vessel relocation or another expressly agreed marine service.

1.9 Booking means an assignment expressly accepted and confirmed by WAVE SKIPPERS.

1.10 Assignment means the agreed period during which Services are to be performed.

1.11 Booking Confirmation means written confirmation of the agreed Services, vessel, dates, locations, price and applicable arrangements.

1.12 Delivery means the relocation of a vessel from an agreed departure location to an agreed destination.

1.13 No Show means the Customer’s failure to attend or provide the arrangements reasonably necessary for the agreed Services to commence.

1.14 Booking Services means the introduction, coordination and administrative services provided by WAVE SKIPPERS.

1.15 Marine Services means the actual navigation, operation, delivery or other on-board work performed by the independent Service Provider.

2. WAVE SKIPPERS – Booking Intermediary Status

2.1 WAVE SKIPPERS acts as an intermediary connecting Customers with independent freelance skippers and crew.

2.2 WAVE SKIPPERS provides booking administration, coordination, personnel introductions and related arrangement services.

2.3 Unless expressly stated otherwise in the Booking Confirmation, WAVE SKIPPERS does not itself provide the Marine Services.

2.4 The independent Service Provider performs the agreed Marine Services under a separate agreement with the Customer.

2.5 The Customer shall be informed of the Service Provider’s identity and contractual role before the relevant Marine Services contract is concluded.

2.6 WAVE SKIPPERS may assist with communications, quotations, invoicing, payment collection and booking coordination on behalf of the independent Service Provider.

2.7 WAVE SKIPPERS does not automatically become the vessel operator, employer of the skipper, charter operator or insurer merely because it coordinates the booking or collects payment.

2.8 The appointed independent Service Provider is responsible for performing their agreed Marine Services with appropriate professional care and skill.

2.9 WAVE SKIPPERS remains responsible for its own intermediary obligations, including the exercise of reasonable care and skill when arranging personnel.

2.10 WAVE SKIPPERS does not guarantee the financial solvency or insurance claim outcomes of independent Service Providers.

2.11 Where WAVE SKIPPERS expressly contracts to supply Marine Services directly, it remains responsible for the obligations arising under that contract, including where subcontractors perform the work.

2.12 The contractual allocation of responsibility shall always be subject to applicable law.

3. Services Available

3.1 WAVE SKIPPERS arranges:

• Daily skipper hire.

• Weekly and extended skipper hire.

• Private sailing yacht skippers.

• Motor yacht and motorboat skippers.

• Freelance crew hire.

• Yacht and boat deliveries.

• Vessel relocation and transfers.

• Other agreed marine personnel services.

3.2 Unless expressly included, a booking for skipper or crew hire does not include the supply of a vessel.

3.3 Customers must separately arrange any necessary vessel charter or ownership arrangements.

3.4 The Services shall be limited to those described in the Booking Confirmation and any separately agreed Service Provider contract.

3.5 All assignments remain subject to suitable personnel availability and applicable legal, safety, licensing and insurance requirements.

4. Bookings and Confirmation

4.1 All bookings are subject to availability and acceptance by WAVE SKIPPERS.

4.2 A quotation or booking enquiry does not constitute a confirmed booking.

4.3 A booking becomes confirmed only when expressly accepted through an agreed communication method.

4.4 The Customer must provide accurate information including:

• Vessel name, registration, type and length.

• Vessel location.

• Requested Services.

• Assignment dates and duration.

• Departure and destination.

• Proposed itinerary.

• Passenger numbers.

• Intended private or commercial activity.

• Relevant vessel insurance information.

• Known technical defects or operational restrictions.

4.5 WAVE SKIPPERS may request additional documentation before confirming or commencing an assignment.

4.6 Materially inaccurate or incomplete information may result in revised arrangements, refusal or cancellation where reasonably justified.

4.7 WAVE SKIPPERS may decline a proposed booking at its discretion, subject to applicable law.

4.8 The Customer must ensure that they are legally authorised to arrange the booking.

5. Independent Skipper and Crew Engagement

5.1 Skippers and crew arranged through WAVE SKIPPERS may operate as independent freelance professionals.

5.2 Their duties, professional responsibilities and remuneration shall be governed by the relevant agreement.

5.3 WAVE SKIPPERS makes reasonable efforts to identify Service Providers suitable for the proposed assignment.

5.4 The Customer acknowledges that freelance personnel may have other clients, professional obligations and scheduled assignments.

5.5 No Customer has the automatic right to extend an agreed assignment or require additional Services.

5.6 Any separate terms applying to the independent Service Provider shall be supplied or identified before the Customer enters the relevant Marine Services contract.

5.7 Any B2B arrangements between WAVE SKIPPERS and its registered freelance personnel are separate from these Customer Terms & Conditions.

6. Qualifications and Professional Standards

6.1 WAVE SKIPPERS makes reasonable efforts to verify relevant qualifications, experience and insurance documentation of the freelance professionals it arranges.

6.2 Verification may include:

• Skipper licences and certificates.

• Professional qualifications and endorsements.

• Declared sailing or powerboating experience.

• Vessel-specific operating experience.

• Geographic and licensing limitations.

• Professional liability insurance documentation.

6.3 WAVE SKIPPERS will not knowingly arrange an assignment that exceeds the relevant Service Provider’s legal qualification or operating permissions.

6.4 The qualifications required may vary depending on the vessel, flag state, intended use, jurisdiction, passage and applicable laws.

6.5 WAVE SKIPPERS does not guarantee that a qualification recognised in one jurisdiction is automatically recognised in another.

6.6 Qualifications and insurance may require additional verification for specific assignments.

6.7 The appointed Service Provider must comply with their applicable professional and legal responsibilities.

6.8 Document checks undertaken by WAVE SKIPPERS do not amount to a guarantee that all future legal or insurance requirements will remain satisfied.

7. Quotations and Pricing

7.1 Quotations apply only to the assignment described when issued.

7.2 Prices may vary according to the vessel, location, duration, required experience and nature of the assignment.

7.3 Unless expressly included, quotations exclude:

• Skipper and crew travel expenses.

• Flights, ferries, trains and other transport.

• Accommodation.

• Meals and provisions.

• Vessel fuel and operating expenses.

• Berthing, marina and harbour charges.

• Port and customs charges.

• Repairs and maintenance.

• Additional personnel.

• Additional assignment days.

• Other services not expressly included.

7.4 A fixed-price quotation covers only the items expressly identified as included.

7.5 Additional Services or expenses require agreement wherever reasonably practicable before being incurred.

7.6 Obvious clerical or technical quotation errors may be corrected before booking acceptance.

7.7 Where a material error is identified after acceptance, the parties may agree a revised amount or an appropriate cancellation and refund, subject to applicable legal rights.

7.8 Any applicable taxes and compulsory charges shall be disclosed as required by law.

8. Accepted Currencies and Payments

8.1 WAVE SKIPPERS accepts payments in three currencies:

• GBP – British Pounds Sterling (£).

• EUR – Euros (€).

• USD – United States Dollars ($).

8.2 Quotations and invoices may be issued in any accepted currency.

8.3 The amount and currency stated in the invoice or Booking Confirmation determine the agreed payment obligation.

8.4 Banks and payment providers may impose currency conversion fees and international transaction charges.

8.5 WAVE SKIPPERS is not responsible for independent charges or conversion rates imposed by the Customer’s bank.

8.6 Where WAVE SKIPPERS converts an amount between currencies, the applicable exchange rate shall be disclosed or agreed when invoicing.

8.7 Refunds shall ordinarily be processed in the original payment currency and method, where practicable and legally required.

8.8 Exchange-rate fluctuations may result in a different equivalent amount being received in another currency.

8.9 Any payment surcharge shall comply with applicable legislation.

9. Deposits, Balances and Payment Obligations

9.1 WAVE SKIPPERS may require a deposit or full advance payment.

9.2 The amount and payment deadline shall be disclosed before confirmation.

9.3 Unless otherwise agreed, outstanding balances must be settled before the assignment commences.

9.4 Failure to pay on time may result in cancellation after appropriate notice.

9.5 WAVE SKIPPERS may collect payments on behalf of the identified independent Service Provider where this is disclosed.

9.6 The Booking Confirmation shall distinguish intermediary fees and Service Provider charges where applicable.

9.7 The Customer is responsible for all authorised additional charges and lawfully payable expenses.

9.8 Payments received for an assignment shall be accounted for according to the identified contractual arrangements.

9.9 Any statutory refund obligations remain unaffected.

10. Changes to Bookings and Assignments

10.1 All assignments are accepted for specific dates, durations, vessels, routes, departure locations, destinations and agreed Services.

10.2 Any requested amendment, before or during the assignment, requires express approval by WAVE SKIPPERS and, where applicable, the independent Service Provider.

10.3 WAVE SKIPPERS may refuse amendments including:

• Changes to sailing routes.

• Changes to the itinerary.

• Changes to departure or arrival locations.

• Changes to delivery destinations.

• Extensions of hire periods.

• Additional sailing days.

• Additional overnight passages.

• Changes to the vessel.

• Additional operational responsibilities.

10.4 WAVE SKIPPERS is not obliged to accept a requested amendment or disclose its internal commercial or scheduling reasons for refusal, except where disclosure is legally required.

10.5 Refusal may arise from other bookings, professional commitments, onward travel, personnel availability, qualifications, licensing limitations, insurance restrictions or operational requirements.

10.6 The Customer acknowledges that independent Service Providers may have other assignments before or after the agreed booking.

10.7 Offering additional payment does not require WAVE SKIPPERS or the Service Provider to accept a change.

10.8 A request that would exceed applicable qualifications, licensing permissions or legal operating limits shall be refused.

10.9 Approved changes may result in additional fees and expenses, which shall be agreed wherever reasonably practicable.

10.10 Unless an amendment is accepted, the original Booking Confirmation remains applicable.

10.11 A Customer’s decision not to proceed solely because a requested change has been declined shall be subject to the applicable cancellation provisions and statutory rights.

10.12 Nothing prevents a skipper from changing a route or destination where reasonably necessary for safety, emergencies or compliance with maritime law.

11. Customer Cancellations

11.1 Customers should cancel bookings in writing by emailing waveskippershire@gmail.com or using an agreed written booking channel.

11.2 The time of cancellation shall ordinarily be determined by receipt of the cancellation notice, except where statutory cancellation rules provide otherwise.

11.3 Unless different arrangements are expressly agreed, the following standard cancellation schedule applies:

More than 72 hours before the assignment: 80% refund, with 20% retained as a booking and cancellation charge.

Between 24 and 72 hours before the assignment: 50% refund.

Less than 24 hours before the assignment: No refund under the standard schedule.

11.4 These charges must remain fair and proportionate. Where a Customer is a consumer, any retained amount shall be limited to what is legally recoverable after considering actual costs, losses, reserved capacity and reasonable mitigation.

11.5 WAVE SKIPPERS shall not recover the same loss twice through cancellation charges and other payments.

11.6 Statutory cancellation rights and any required larger refunds take precedence over the standard schedule.

11.7 Where the assignment has commenced, charges may apply for Services performed, reasonable expenses and amounts lawfully recoverable.

11.8 Special assignments may have additional cancellation arrangements where disclosed and accepted before booking confirmation.

11.9 Cancelled flights, personal travel changes, missed connections or difficulties reaching the vessel do not automatically create a right to cancel without charge where the booked Services remain available.

11.10 Customers are advised to obtain appropriate travel and cancellation insurance.

12. Statutory Consumer Cancellation Rights

12.1 Customers who qualify as consumers retain all applicable rights under consumer protection legislation.

12.2 Certain distance or off-premises service contracts may carry a statutory cancellation period of 14 days.

12.3 Some services connected with leisure activities to be performed on a specified date or during a specified period may be exempt.

12.4 Whether an exemption applies shall be determined by the nature of the service and applicable law, not solely by the booking description.

12.5 Where a statutory cancellation right applies, WAVE SKIPPERS shall provide the information and cancellation arrangements required by law.

12.6 Where the Customer expressly requests performance during a statutory cancellation period, any lawful charges following cancellation shall be calculated under the applicable rules.

12.7 Where required, a standard cancellation form shall be made available.

12.8 Nothing in the standard cancellation schedule overrides a statutory right to cancel.

13. Cancellation or Refusal by WAVE SKIPPERS

13.1 WAVE SKIPPERS may refuse, suspend or cancel an assignment for legitimate reasons including:

• Unsafe vessel condition.

• Missing or inadequate insurance.

• Missing legal documentation.

• Unlawful proposed operation.

• Licensing restrictions.

• Personnel unavailability.

• Materially inaccurate information.

• Serious Customer misconduct.

• Significant operational or safety concerns.

13.2 Where immediate safety or legal concerns exist, cancellation or suspension may occur without advance notice.

13.3 Where reasonably practicable, the Customer shall be informed of the relevant concerns.

13.4 Where cancellation results from the Customer’s material breach, reasonable cancellation charges, expenses and losses may be recoverable.

13.5 Where WAVE SKIPPERS cannot fulfil its own confirmed intermediary obligations for reasons within its responsibility, an appropriate refund or alternative arrangement shall be offered.

13.6 WAVE SKIPPERS may offer a suitable replacement Service Provider where available and agreed.

13.7 Nothing excludes remedies arising from WAVE SKIPPERS’ own breach of contract.

14. No Show and Failure to Provide Access

14.1 A No Show may occur where:

• The Customer fails to attend the agreed location.

• Access to the vessel is not provided.

• The vessel is unavailable at the agreed time.

• The required representative is absent.

• The Customer cannot be contacted despite reasonable attempts.

14.2 Reasonable attempts shall be made to contact the Customer before the assignment is treated as a No Show.

14.3 Where personnel are present and available to commence Services, reasonable standby or cancellation charges may apply.

14.4 Charges shall take account of actual costs, reserved time and reasonable efforts to minimise losses.

14.5 A No Show does not automatically mean that all Marine Services have been performed.

15. Vessel Condition and Seaworthiness

15.1 The Customer and Owner are responsible for ensuring that the vessel is seaworthy, technically sound, appropriately maintained and suitable for the proposed assignment.

15.2 The Customer and Owner are responsible for the vessel’s:

• Hull and structural condition.

• Engines and propulsion.

• Steering systems.

• Rigging and sails.

• Electrical systems.

• Navigation equipment.

• Radio and communication equipment.

• Safety and lifesaving equipment.

• Mechanical maintenance.

• Known defects and restrictions.

15.3 The Customer must disclose all known material defects and outstanding repairs before the assignment.

15.4 The vessel must be reasonably prepared for the proposed voyage at the agreed commencement time.

15.5 The Owner remains responsible for pre-existing defects, ordinary maintenance and vessel preparation, subject to the legal duties of others.

15.6 WAVE SKIPPERS may refuse or cancel an assignment where, in its reasonable opinion, the vessel’s technical condition is inadequate, unsafe, doubtful or unsuitable.

15.7 WAVE SKIPPERS is not required to obtain a professional survey before exercising this right where reasonable safety concerns exist.

15.8 A skipper’s preliminary inspection does not constitute a professional marine survey or guarantee of seaworthiness.

15.9 Acceptance of a booking does not confirm the vessel’s technical suitability.

15.10 Nothing excludes legal duties owed by the appointed skipper or WAVE SKIPPERS.

16. Vessel Legality, Registration and Documentation

16.1 The Customer and Owner are responsible for ensuring that the vessel is lawfully registered, legally authorised and appropriately documented for the proposed assignment.

16.2 This includes compliance with relevant:

• Flag-state requirements.

• Registration and ownership laws.

• Commercial coding and certification.

• Customs and immigration requirements.

• Navigation permissions.

• Safety regulations.

• National and international maritime laws.

• Geographic and operational restrictions.

16.3 The Customer must disclose whether the vessel is intended for private or commercial operation.

16.4 The Customer must provide documents reasonably required to establish the legal basis for the proposed voyage.

16.5 WAVE SKIPPERS reserves the right to refuse or cancel an assignment where, in its reasonable opinion, the vessel’s legality, documentation or regulatory compliance is inadequate, doubtful or unacceptable.

16.6 No Customer may require WAVE SKIPPERS or a Service Provider to undertake an unlawful operation.

16.7 Where additional permits or authorisations are necessary, these must be obtained before the relevant assignment.

16.8 Responsibility for knowingly supplying false or misleading vessel documentation remains with the party responsible for providing it, subject to applicable law.

17. Vessel Insurance – Customer Obligations

17.1 The Customer and Owner are responsible for arranging and maintaining adequate and valid insurance covering the vessel and its intended operation.

17.2 Insurance must be appropriate for:

• The vessel type and value.

• Intended private or commercial use.

• The proposed geographical area.

• The planned voyage or delivery.

• The appointed skipper and crew.

• Hull and machinery risks.

• Third-party liabilities.

• Other risks relevant to the assignment.

17.3 The Customer must ensure that the appointed professional skipper and crew are permitted to operate the vessel under the insurance policy.

17.4 Where insurer approval is required, the Customer must obtain it before the assignment.

17.5 Where necessary, written confirmation of cover or a relevant policy endorsement must be obtained.

17.6 WAVE SKIPPERS may request copies of insurance schedules, certificates, endorsements and relevant policy conditions.

17.7 WAVE SKIPPERS may refuse, suspend or cancel a booking where, in its reasonable opinion, insurance cover is insufficient, invalid, uncertain or unsuitable.

17.8 The Customer acknowledges that a vessel insurance policy may impose geographical, commercial, operator or weather-related restrictions.

17.9 The Customer must disclose any material restrictions affecting the proposed assignment.

17.10 WAVE SKIPPERS does not guarantee that the Owner’s insurance will respond to every incident.

18. Professional Liability Cover

18.1 WAVE SKIPPERS makes reasonable efforts to arrange freelance skippers and crew with appropriate professional qualifications and liability protection.

18.2 The suitability of professional liability cover shall depend on the proposed assignment and applicable legal requirements.

18.3 Relevant cover may include professional skipper liability, third-party liability or other marine-related insurance appropriate to the Services.

18.4 WAVE SKIPPERS may request evidence of such cover from independent Service Providers.

18.5 A Service Provider’s professional liability policy does not automatically replace the Owner’s hull and machinery insurance.

18.6 Some incidents may fall under the Owner’s vessel insurance, the Service Provider’s liability insurance or another applicable policy.

18.7 Insurance remains subject to policy wording, exclusions, limits, geographical restrictions and claim conditions.

18.8 WAVE SKIPPERS does not guarantee that every loss or claim will be insured or paid.

18.9 WAVE SKIPPERS is not the insurer or financial guarantor of independent Service Providers.

19. Right to Refuse Unsafe or Unlawful Assignments

19.1 WAVE SKIPPERS reserves the right to refuse, suspend or cancel any skipper hire, crew hire, yacht delivery, boat delivery or vessel relocation assignment where reasonable concerns exist regarding vessel safety, technical condition, legality, insurance or documentation.

19.2 This right may be exercised before booking confirmation, before departure or during an assignment where relevant concerns subsequently arise.

19.3 WAVE SKIPPERS may act upon credible information supplied by the Owner, Service Provider, insurers, authorities or other relevant sources.

19.4 A definitive technical or legal determination is not required where reasonable grounds already justify refusal.

19.5 The appointed skipper retains independent authority to refuse or suspend an unsafe or unlawful operation.

19.6 Customers acknowledge that safety and legal compliance take priority over itinerary and commercial preferences.

19.7 Where the Customer’s material breach prevents the assignment proceeding, reasonable expenses and other lawfully recoverable charges may apply.

19.8 Where a refusal is unjustified and constitutes a breach by WAVE SKIPPERS, applicable Customer remedies remain available.

20. Owner Authorisation

20.1 The Customer must have the legal authority to arrange the proposed Services.

20.2 For yacht and boat deliveries, WAVE SKIPPERS may require written authorisation from the Owner.

20.3 Authorisation may identify:

• Vessel name and registration.

• Owner’s details.

• Appointed skipper.

• Departure and destination.

• Proposed dates.

• Authority to operate and relocate the vessel.

• Relevant insurance arrangements.

20.4 The Owner must provide additional documentation where legally required.

20.5 WAVE SKIPPERS may decline an assignment where ownership or authorisation is unclear.

20.6 The Customer is responsible for losses caused by knowingly providing false authority or documentation, to the extent legally recoverable.

21. Vessel Inspection and Condition Records

21.1 The vessel may be subject to a preliminary condition and equipment check before commencement.

21.2 The skipper may document visible defects, equipment, fuel levels and relevant observations.

21.3 Photographs, video records and written notes may be used to record vessel condition.

21.4 The Owner must disclose known defects that may not be visible during preliminary inspection.

21.5 A preliminary check does not constitute a professional marine survey.

21.6 The Owner remains responsible for vessel maintenance and pre-existing defects, subject to applicable law.

21.7 Where material defects are identified, the skipper may require correction before departure.

21.8 The Customer acknowledges that a vessel may contain latent defects that are not discoverable through a routine preliminary check.

22. Skipper’s Authority and Operational Decisions

22.1 The appointed skipper or master retains the navigational authority and responsibilities required by applicable maritime law.

22.2 This includes decisions concerning:

• Safe departure.

• Route selection.

• Passage planning.

• Navigation and manoeuvring.

• Weather conditions.

• Safe vessel operation.

• Entry into ports of refuge.

• Emergency action.

• Suspension of unsafe passages.

22.3 Customers and passengers must follow lawful and reasonable safety instructions.

22.4 The Customer may request itinerary changes but cannot require a skipper to undertake an unsafe or unlawful passage.

22.5 A skipper may change course or destination where reasonably necessary for safety or legal compliance.

22.6 Where practicable, the Customer shall be informed of material changes.

22.7 Such safety-related decisions do not constitute acceptance of a requested commercial extension or change of assignment.

23. Yacht and Boat Deliveries

23.1 Deliveries are arranged for the identified vessel, agreed departure point and agreed destination.

23.2 The Owner must ensure that the vessel is prepared, documented, appropriately insured and suitable for the intended delivery.

23.3 Delivery completion dates are estimates unless expressly guaranteed and remain subject to safe and lawful operation.

23.4 The Owner must provide sufficient operating funds, fuel, supplies and necessary equipment.

23.5 The skipper may suspend a delivery where the vessel becomes unsafe or unsuitable.

23.6 Necessary emergency steps may be taken to protect life, property or the environment.

23.7 The Customer remains responsible for agreed vessel operating expenses and reasonably necessary emergency expenses not arising from another party’s legally established fault.

23.8 Any additional Services beyond the agreed scope require acceptance and appropriate charging arrangements.

24. Delivery Route and Destination Changes

24.1 The agreed delivery destination is an essential part of the assignment.

24.2 Any request to change the destination, route, scheduled ports or delivery duration must be expressly accepted by WAVE SKIPPERS and, where applicable, the Service Provider.

24.3 WAVE SKIPPERS may refuse any such change without providing a detailed explanation of its internal reasons, except where legally required.

24.4 Refusal may arise from other professional commitments, onward travel, subsequent assignments, licensing limitations, insurance conditions or operational requirements.

24.5 An offer of additional payment does not create a right to demand an amendment.

24.6 Unless a change is accepted, the original agreed delivery arrangements remain applicable, subject to safety and legal requirements.

24.7 Any accepted change may result in a revised quotation and additional expenses.

25. Skipper and Crew Travel Expenses

25.1 The Customer is responsible for all reasonable and necessary travel expenses incurred by the skipper or crew in travelling to the vessel at the start of the assignment and returning from the agreed completion location, unless expressly included in the quotation.

25.2 These expenses may include:

• Flights.

• Airline baggage fees.

• Trains.

• Coaches and buses.

• Ferries.

• Taxis and ground transportation.

• Airport and marina transfers.

• Mileage, fuel, tolls and parking.

• Necessary travel accommodation.

• Other agreed travel expenses.

25.3 Travel arrangements may be organised by the Customer or WAVE SKIPPERS.

25.4 Where WAVE SKIPPERS arranges travel, advance payment may be required.

25.5 Travel expenses are separate from skipper and crew hire fees unless expressly included.

25.6 Customer-requested and accepted changes that increase travel costs may result in additional charges.

25.7 WAVE SKIPPERS shall make reasonable efforts to avoid unnecessary travel expenditure.

25.8 Expenses arising from WAVE SKIPPERS’ own breach of contract shall not automatically be transferred to the Customer.

26. Food and Daily Food Allowance

26.1 For skipper hire assignments, the Customer is responsible for providing suitable meals, food and drinking water for the skipper throughout the agreed hire period at the Customer’s expense.

26.2 Meals and provisions must be reasonably sufficient for the assignment.

26.3 Where the Customer does not wish to provide food and meals, a daily food allowance may be paid instead.

26.4 The standard food allowance is £50 (fifty pounds sterling) per skipper per day.

26.5 The allowance applies to each agreed calendar day of skipper hire for which suitable food and meals are not supplied, unless otherwise agreed in writing.

26.6 The allowance may be invoiced in GBP, EUR or USD using the agreed or quoted exchange rate.

26.7 The allowance is separate from hire fees, travel, accommodation and other expenses.

26.8 Where the Customer agrees to provide meals but fails to do so, reasonable necessary food expenses may be charged, up to the agreed allowance unless additional expenditure is authorised or reasonably necessary for safety.

26.9 Food and provision arrangements for additional crew members shall be stated in the Booking Confirmation where applicable.

26.10 Where the Customer pays the agreed food allowance, they are not additionally required to provide the skipper’s ordinary meals during the same covered period unless expressly agreed otherwise.

27. Accommodation and Crew Welfare

27.1 Where overnight accommodation is required, the Customer shall provide suitable on-board accommodation or pay for agreed alternative accommodation.

27.2 Accommodation must permit reasonable rest and appropriate welfare.

27.3 The Customer must provide reasonable access to drinking water, sanitation and necessary facilities.

27.4 Skippers and crew must be allowed adequate rest consistent with maritime safety and applicable law.

27.5 No Customer may require continued operation where fatigue makes an activity unsafe.

27.6 Any additional necessary accommodation costs must be agreed wherever reasonably practicable.

28. Vessel Operating Expenses

28.1 Unless expressly included, the Customer is responsible for the vessel’s reasonable operating expenses.

28.2 These may include:

• Fuel and lubricants.

• Marina and harbour fees.

• Mooring and berthing.

• Shore power and water.

• Port and navigation charges.

• Customs and clearance fees.

• Necessary supplies.

• Maintenance and repairs.

• Other agreed operating expenditure.

28.3 Advance operating funds may be requested.

28.4 Receipts or reasonable supporting records shall be supplied where available.

28.5 Emergency expenditure may be incurred where reasonably necessary to protect life, the vessel or the environment.

28.6 Expenses arising from negligence or breach of contract shall be allocated according to the legally responsible party.

29. Weather, Delays and Standby Time

29.1 Marine assignments are affected by weather, sea conditions, tides, visibility, port restrictions and other operational factors.

29.2 Departure and arrival times are estimates unless expressly guaranteed.

29.3 The skipper may delay departure or alter a passage where reasonably necessary for safety.

29.4 WAVE SKIPPERS does not guarantee that a particular itinerary can be completed within a specified period where safe operation is prevented.

29.5 Weather delays may result in additional marina, accommodation, travel, subsistence or standby costs.

29.6 Additional standby fees must be agreed or disclosed in advance wherever reasonably practicable, including the applicable rate or calculation method.

29.7 The Customer is responsible for agreed and lawfully payable additional costs arising from delays not caused by WAVE SKIPPERS’ breach.

29.8 Both parties shall make reasonable efforts to reduce avoidable expenses.

29.9 Customers should allow flexibility for onward travel and other personal arrangements.

30. Repairs, Maintenance and Emergency Decisions

30.1 The Owner remains responsible for routine maintenance, vessel servicing and pre-existing technical defects.

30.2 Where mechanical or technical defects occur during an assignment, the skipper may take reasonable action necessary to protect the vessel and persons aboard.

30.3 Non-emergency repairs should be approved by the Owner before expenditure is incurred.

30.4 Where immediate action is necessary to protect life, the vessel or the environment, reasonable emergency expenditure may be authorised without prior Customer approval where obtaining it is impracticable.

30.5 The Owner shall be responsible for necessary repairs and maintenance resulting from ordinary wear, latent defects or pre-existing vessel condition, except where legal responsibility falls upon another party.

30.6 Where repairs arise from negligence or breach of duty by a Service Provider, responsibility shall be determined under applicable law and insurance arrangements.

30.7 WAVE SKIPPERS does not guarantee repair costs or undertake to finance vessel maintenance.

31. Vessel Damage and Other Losses

31.1 WAVE SKIPPERS acts as a booking intermediary and does not itself navigate, maintain or operate Customers’ vessels.

31.2 The Owner remains responsible for ordinary maintenance, pre-existing defects, vessel condition and insurance, subject to the legal responsibilities of other parties.

31.3 WAVE SKIPPERS does not accept automatic financial responsibility for:

• Vessel damage.

• Collision or grounding.

• Mechanical breakdown.

• Equipment failure.

• Structural damage.

• Loss of personal property.

• Delay or interruption.

• Salvage costs.

• Other operational incidents.

31.4 Where loss results from the negligence or breach of duty of an independent Service Provider, financial responsibility shall be determined by the Service Provider’s contract, applicable law and relevant insurance arrangements.

31.5 WAVE SKIPPERS is not the vessel insurer or guarantor of the Service Provider’s financial obligations.

31.6 A Customer may pursue an appropriate claim against the legally responsible party.

31.7 WAVE SKIPPERS shall not be liable merely because it introduced or coordinated an independent Service Provider.

31.8 WAVE SKIPPERS remains responsible for its own actionable negligence, misrepresentation, breach of contract or failure to exercise reasonable care and skill in providing its intermediary services.

31.9 No clause in these Terms removes liability that cannot legally be excluded.

32. Insurance Claims and Vessel Repairs

32.1 In the event of an accident or vessel damage, the Owner shall ordinarily notify the vessel’s relevant insurer and submit a claim under the applicable hull, machinery or other marine insurance policy.

32.2 Where a loss is covered, repair, replacement, salvage and associated costs shall be addressed through the relevant insurance arrangements, subject to policy terms.

32.3 Where an independent Service Provider is legally responsible, their applicable professional liability insurance may provide additional or alternative protection.

32.4 Insurance claims remain subject to applicable policy exclusions, limits, deductibles and other conditions.

32.5 WAVE SKIPPERS does not guarantee that an insurer will accept or settle a claim.

32.6 Insurance excesses, uninsured losses and rejected claims shall remain the responsibility of the party legally or contractually liable for them.

32.7 WAVE SKIPPERS does not guarantee payment of vessel repairs, insurance excesses, salvage costs, compensation or uninsured losses arising from work performed by independent Service Providers.

32.8 WAVE SKIPPERS may provide reasonable assistance by supplying available booking records and Service Provider details.

32.9 Providing such assistance does not constitute an admission of liability.

32.10 Insurers retain any lawful rights of recovery or subrogation against responsible parties.

32.11 Nothing in this section excludes WAVE SKIPPERS’ own legally established liability.

33. Accidents, Incidents and Reporting

33.1 The skipper must take reasonable steps required by professional duties and applicable maritime law following an incident.

33.2 Preservation of life and safety takes priority.

33.3 The Owner and relevant insurer should be informed as soon as reasonably practicable.

33.4 Incidents may require notification to maritime authorities, port officials or other competent bodies.

33.5 Relevant photographs, reports and records should be preserved where reasonably practicable.

33.6 The Customer must cooperate with reasonable insurance and incident documentation requests.

33.7 WAVE SKIPPERS may retain relevant booking communications and documents for lawful insurance, legal and operational purposes.

33.8 No party is required by these Terms to admit liability before legal responsibility has been established.

34. Abandoned or Interrupted Deliveries

34.1 A delivery may be interrupted where continuing would be unsafe, unlawful or impracticable.

34.2 Relevant reasons may include severe weather, serious mechanical failure, inadequate vessel condition, missing documentation or other significant operational concerns.

34.3 Where reasonably possible, the skipper shall arrange safe berthing or another appropriate protective measure.

34.4 The Owner shall be informed of the situation and available options as soon as reasonably practicable.

34.5 An interrupted delivery does not automatically constitute completion of the original assignment.

34.6 Responsibility for additional costs, partial performance charges or refunds shall depend on the cause of interruption, the agreed contract and applicable law.

34.7 Where continuation requires a material change to the assignment, fresh agreement may be required.

34.8 No skipper is required to continue an unsafe or unlawful voyage.

35. Passenger and Customer Conduct

35.1 Passengers and Customers must behave lawfully and respectfully.

35.2 Prohibited conduct includes:

• Aggression or threats.

• Violence or harassment.

• Illegal drug use.

• Unsafe alcohol consumption.

• Interference with navigation.

• Damage to safety equipment.

• Refusal of lawful safety instructions.

• Carrying unlawful or dangerous items.

• Other conduct creating an unreasonable safety risk.

35.3 The skipper may take reasonable and lawful steps to prevent unsafe conduct.

35.4 Serious misconduct may justify refusal, suspension or termination of Services.

35.5 Where termination results from the Customer’s material breach, reasonable expenses and legally recoverable losses may remain payable.

36. Children, Animals and Special Requirements

36.1 The Customer must disclose relevant arrangements involving children, animals or additional assistance before booking.

36.2 Children must be appropriately supervised by a responsible adult unless separately agreed otherwise.

36.3 Suitable safety equipment must be available for all persons aboard.

36.4 Animals may only be carried where permitted by the vessel operator and consistent with applicable safety obligations.

36.5 Assistance dogs and disability-related arrangements shall be considered in accordance with applicable equality legislation and maritime safety requirements.

36.6 Customers must communicate operationally relevant requirements without being obliged to supply unnecessary medical information.

37. Personal Belongings and Lost Property

37.1 Customers and passengers are responsible for taking reasonable care of their belongings.

37.2 Valuables should be safely stored and secured.

37.3 WAVE SKIPPERS does not accept automatic responsibility for property lost or damaged where it has not breached any applicable duty.

37.4 Where loss arises from legally established negligence or breach of duty, the relevant remedies remain available.

37.5 Reasonable and agreed costs for returning lost property may be charged.

38. Limitation of Liability

38.1 WAVE SKIPPERS provides intermediary services and shall exercise reasonable care and skill in performing those services.

38.2 WAVE SKIPPERS is not the Owner, charter operator, master or insurer of the Customer’s vessel.

38.3 The independent Service Provider is responsible for performing the Marine Services under the relevant contract and applicable maritime law.

38.4 To the fullest extent permitted by law, WAVE SKIPPERS does not accept financial responsibility for vessel damage, operational incidents or other losses arising solely from an independent Service Provider’s performance where WAVE SKIPPERS has no legal responsibility for those losses.

38.5 WAVE SKIPPERS is not a guarantor of an independent Service Provider’s performance, financial solvency or insurance cover.

38.6 WAVE SKIPPERS is not responsible for losses caused solely by the Owner’s failure to maintain, insure or lawfully operate the vessel.

38.7 WAVE SKIPPERS does not guarantee passage times, weather conditions or arrival dates where safe or lawful operation prevents performance.

38.8 To the extent permitted by law, WAVE SKIPPERS shall not be responsible for losses that are legally too remote, unforeseeable or unconnected to its breach of duty.

38.9 Nothing excludes liability for losses legally recoverable due to WAVE SKIPPERS’ own negligence, misrepresentation or breach of contract.

38.10 Nothing in these Terms excludes or restricts liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation or any other liability that cannot legally be excluded.

38.11 Applicable statutory consumer rights remain unaffected.

39. Customer Indemnity

39.1 The Customer shall be responsible for reasonable losses and expenses resulting from their unlawful conduct, negligence or material breach of contract, to the extent legally recoverable.

39.2 This may include losses caused by:

• Knowingly supplying false information.

• Concealing known serious vessel defects.

• Unlawful instructions.

• Deliberate damage.

• Unauthorised vessel use.

• Material breaches of safety obligations.

39.3 No indemnity requires the Customer to compensate WAVE SKIPPERS for losses caused by WAVE SKIPPERS’ own negligence, breach of contract or unlawful conduct.

39.4 Claims under this provision must be reasonable, supported by evidence and legally recoverable.

40. Force Majeure

40.1 Neither party shall be responsible for failure or delay to the extent caused by events beyond reasonable control, except where applicable law provides otherwise.

40.2 Such events may include:

• Severe weather or sea conditions.

• Natural disasters.

• War or civil unrest.

• Government restrictions.

• Port closures.

• Serious emergencies.

• Unforeseeable transport disruption.

• Industrial action.

• Other exceptional circumstances beyond reasonable control.

40.3 Affected parties must take reasonable steps to reduce disruption.

40.4 Where Services cannot proceed, appropriate alternatives, postponements or refunds shall be considered according to the booking arrangements and applicable law.

40.5 No provision of this section removes mandatory statutory rights or liability arising from a party’s own legally actionable breach.

41. Customer Information and Warranties

41.1 The Customer confirms that information provided for the booking is accurate and complete to the best of their knowledge.

41.2 Where the Customer acts for an Owner or company, they confirm that they have authority to arrange the Services.

41.3 The Customer must notify WAVE SKIPPERS promptly of material changes affecting the vessel, insurance, legality or assignment.

41.4 WAVE SKIPPERS may request reasonable supporting evidence where necessary.

41.5 Materially inaccurate information that makes performance unsafe, unlawful or impracticable may justify cancellation or suspension.

42. Electronic Communications

42.1 WAVE SKIPPERS may communicate with Customers by email, telephone, SMS, WhatsApp or other agreed methods.

42.2 The Customer must provide accurate contact information.

42.3 Important booking amendments and cancellations should be confirmed in writing.

42.4 Electronic records may form part of the booking and contractual records.

42.5 Receipt of notices and cancellation communications shall be determined by the agreed arrangements and applicable law.

43. Chargebacks and Payment Disputes

43.1 Customers should contact WAVE SKIPPERS promptly if they believe a payment is incorrect.

43.2 WAVE SKIPPERS may review payment disputes and provide relevant booking information.

43.3 Nothing in these Terms prevents Customers from exercising lawful chargeback or payment dispute rights.

43.4 Where an amount remains legally payable, appropriate recovery procedures may be used.

43.5 Recovery fees must be reasonable, contractually agreed where necessary and legally recoverable.

44. Debt Recovery

44.1 WAVE SKIPPERS may pursue outstanding amounts legally due under a booking.

44.2 Recovery may include payment reminders, professional collection services or legal proceedings.

44.3 Where applicable, commercial Customers may be charged statutory late-payment interest and lawful recovery costs.

44.4 Consumer Customers shall not be charged unlawful penalties or unreasonable collection fees.

44.5 All recovery action must comply with applicable law.

45. Privacy and Personal Data

45.1 WAVE SKIPPERS processes personal information in accordance with applicable UK data protection law.

45.2 Information may be used for:

• Booking administration.

• Customer communication.

• Personnel coordination.

• Payment and invoicing.

• Safety arrangements.

• Insurance matters.

• Legal and regulatory obligations.

45.3 Relevant information may be shared with appointed freelance Service Providers, charter operators, insurers and other necessary parties where legally permitted.

45.4 Information shall be retained for appropriate periods consistent with legal requirements and legitimate business purposes.

45.5 Further information shall be provided in the WAVE SKIPPERS Privacy Policy.

45.6 Data protection enquiries may be directed to waveskippershire@gmail.com.

46. Business and Commercial Customers

46.1 WAVE SKIPPERS accepts bookings from private individuals and commercial organisations.

46.2 Commercial Customers may include charter operators, yacht management companies, brokers and vessel owners.

46.3 Commercial bookings may have additional agreed conditions concerning payment, invoicing, personnel coordination and operational arrangements.

46.4 Any additional conditions must be expressly agreed.

46.5 Where a separate written commercial agreement conflicts with these Terms, the expressly agreed provisions of that agreement shall take precedence for the relevant booking.

46.6 Commercial Customers remain responsible for ensuring compliance with applicable vessel operation, insurance, certification and regulatory requirements.

47. No Employment or Agency Relationship Created by Customer Terms

47.1 These Customer Terms do not, by themselves, establish an employment relationship between WAVE SKIPPERS and an independent freelance Service Provider.

47.2 A Service Provider’s employment, tax and contractual status shall be determined by the actual working arrangements and applicable law.

47.3 The Customer has no authority to bind WAVE SKIPPERS to additional Marine Services, liabilities or expenditure without express approval.

47.4 No person may represent that WAVE SKIPPERS owns, operates or insures the vessel unless expressly authorised and factually correct.

47.5 Separate terms may apply to freelance skippers and crew registered through the WAVE SKIPPERS professional portal.

48. Changes to These Terms

48.1 WAVE SKIPPERS may amend these Terms & Conditions from time to time.

48.2 The version applicable when the booking is accepted shall normally govern that booking.

48.3 Changes made after acceptance shall not automatically amend an existing contract without a lawful or contractually agreed basis.

48.4 Material changes to a confirmed booking must be agreed where required by law.

49. Waiver

49.1 Failure or delay by WAVE SKIPPERS to exercise a contractual right shall not automatically constitute a waiver of that right.

49.2 A waiver relating to one particular matter shall not automatically apply to another.

50. Severability

50.1 If any provision is held to be unlawful, invalid or unenforceable, the remaining provisions shall continue to apply to the extent permitted by law.

50.2 No provision shall be interpreted as removing mandatory legal protections.

51. Entire Agreement

51.1 These Terms, the Booking Confirmation and any expressly agreed additional written conditions govern WAVE SKIPPERS’ intermediary services.

51.2 A separate contract with an independent Service Provider governs that party’s Marine Services and performance obligations.

51.3 Where an expressly agreed written agreement takes precedence over these Terms, that agreement shall apply to the extent stated.

51.4 Nothing excludes liability for fraud, fraudulent misrepresentation or other rights that cannot legally be excluded.

52. Governing Law and Jurisdiction

52.1 These Terms shall be governed by the laws of England and Wales, subject to mandatory applicable protections.

52.2 Subject to applicable jurisdiction rules, the courts of England and Wales shall have jurisdiction over disputes concerning WAVE SKIPPERS’ intermediary services.

52.3 Consumers retain mandatory rights to bring proceedings in other appropriate jurisdictions.

52.4 Marine Services performed outside the United Kingdom may also be subject to local maritime, regulatory, employment, insurance and safety laws.

53. Complaints and Dispute Resolution

53.1 Complaints should be submitted in writing to waveskippershire@gmail.com.

53.2 Complaints should include the booking reference, relevant dates and details of the matter raised.

53.3 WAVE SKIPPERS will review complaints relating to its intermediary services and seek an appropriate resolution.

53.4 Where a complaint concerns Marine Services performed by an independent Service Provider, WAVE SKIPPERS may refer the matter to that provider and reasonably assist with relevant booking information.

53.5 Nothing in this section limits the Customer’s statutory or contractual remedies.

54. Contact Details

WAVE SKIPPERS
Skipper & Crew Hire | Yacht & Boat Delivery

Website: https://yourcaptain.pro

Email: waveskippershire@gmail.com

For booking enquiries, amendments, cancellations, complaints and other correspondence, please contact WAVE SKIPPERS using the email address above.

SCHEDULE A – CANCELLATION NOTICE

Where a Customer has a statutory cancellation right, they may exercise it by sending a clear statement of cancellation to waveskippershire@gmail.com.

The following optional form may be used:

To: WAVE SKIPPERS
Email: waveskippershire@gmail.com

I hereby give notice that I cancel my contract for the following booking or services:

Booking reference: __________________

Customer name: __________________

Booking date: __________________

Scheduled assignment date: __________________

Customer address: __________________

Date of cancellation notice: __________________

Customers are not required to use this form where applicable law permits another clear statement of cancellation.

END OF TERMS & CONDITIONS